Privacy Policy | Taxsphere

This Privacy Policy explains how Taxsphere, operated by Methuselah Ventures ("we", "us" or "our"), collects, uses, stores and protects information when you use our services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following categories of information:

Personal Information

Full name, date of birth and gender
Mobile number and email address
Residential and business address
PAN card and Aadhaar number
GSTIN and business registration details

Financial and Business Information

Bank account details (where required for service delivery)
Business turnover, financial statements and tax computation data
GST returns, invoice records and reconciliation data
Salary slips, Form 16, Form 26AS, AIS/TIS
Investment and asset details for ITR filing
Company incorporation documents (MOA, AOA, directors' details)

Usage Information

IP address, browser type and device information
Pages visited and actions taken on the platform
Communication logs and service request details

2. Purpose of Collection

We use your information for the following purposes:

Delivering the specific service you have engaged us for
Performing GST reconciliation, filing, ITR computation or other contracted services
Statutory compliance and government portal filings on your behalf
Client communication, service status updates and due date reminders
Invoicing, billing and payment processing
Internal quality review and professional oversight
Legal and regulatory compliance requirements
Customer support and grievance resolution

3. Data Sharing

Your data is shared only where necessary and with the following categories of parties:

Authorized staff and professionals: Our trained team members and qualified CAs/CSs engaged for service delivery.
Government portals: GST portal, Income Tax portal, MCA21 and other statutory portals as required by the service.
Payment providers: Payment gateways and banking services for processing service fees.
Technology providers: Cloud storage, document management and communication tools under confidentiality obligations.

We do not sell, rent or share your personal or financial information with advertisers, data brokers or unrelated third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration or destruction. These include access controls, encrypted communications and periodic security reviews. However, no digital system is fully immune to risk, and clients are encouraged to communicate sensitive information through secure channels.

5. Data Retention

We retain your data for as long as necessary to deliver the engaged service and comply with applicable legal, tax and regulatory requirements. Typically, financial and compliance records are retained for a minimum of seven years in line with Indian statutory requirements. After the retention period, data is securely deleted or anonymized.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data where no legal obligation requires retention
Withdraw consent for communications not required for ongoing service delivery
Raise a grievance about data handling

To exercise these rights, please contact us at support@taxsphere.ai.

7. Cookies

Our website may use essential cookies for navigation and session management. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services after an update constitutes acceptance of the revised policy.

9. Contact

For any privacy-related queries or requests, please write to us at support@taxsphere.ai or at our registered address: 2nd Floor, India Tower, Cotton Hill, Vazhuthacaud, Thiruvananthapuram, Kerala — 695014.